Effective communication, or the lack thereof, is crucial to sales team synergy. Our recent surveys show that too many businesses still struggle to get this right. We highlight the three frictions that contribute to ineffective communication between rep-manager relationships and how businesses are overcoming these.
Looking after customer data is a huge responsibility for any business and it’s easy to spend all our time worrying about digital security protections, but in the end breaches can come down to something as mundane as who’s dating your sister…
There’s always a trade-off with software services and business apps — convenience versus data privacy. Sharing sensitive customer, product, and pricing information with a third-party platform can deliver huge efficiency gains, but it also introduces potential data security risks.
The question every business should ask is simple: Is your app provider taking data security seriously and doing everything possible to protect your information?
Admin is unavoidable and necessary. It’s crucial to sales success. And yet, sales teams consider it a major obstacle to efficiency. Sales teams who sell more while doing less admin share their secret.
While most sales reps using GPS tracking apps tell of their many benefits, some remain concerned that it’s simply used as ‘policing tools’ by their managers. There’s a simple reason for this suspicion.
Discussions about the urgency to adapt to a mobile sales team environment is nothing new. The idea that businesses who haven’t yet adopted mobile sales solutions will look on as their competitors thrive, is a scary one. But it’s certainly not too late (or complicated) to go mobile.
Sales teams operate according to a rhythm of gathering and scattering. Gathering to discuss things and scattering to do stuff. Herein lies the difficult challenge of managing a team to facilitate creativity and productivity. When do you gather? How often do you gather? Who gathers and who scatters?
Millennials’ buying decisions and workplace values will no longer be the dominant forces shaping business strategies. There are new kids on the block. Gen Z looks beyond instant gratifications and ‘dream jobs’ to stability and loyalty.
Professionalism in a team environment requires more than commonly expected behaviours, etiquette and mannerisms. We heard from a few customers how our mobile sales app helps them deliver a consistently professional service because of greater transparency, better communication and increased collaboration.
Efforts to improve sales team collaboration—from open-plan offices to advanced digital communication tools—often fail to deliver the desired results. Despite better connectivity, teams still struggle to work together effectively and achieve higher performance.
However, mobile sales technology is transforming the sales environment for the better. By empowering field reps with real-time data, communication tools, and customer insights, mobile solutions are driving stronger collaboration, higher productivity, and improved sales outcomes.