Many of your product ranges are very similar but uniquely tailored to specific customer needs. Sales teams can easily confuse unique items under these circumstances. Product Availability prevents order errors by only making relevant products available.
Are you losing out on sales due to stock problems at your customers? What products aren’t selling like they should be? Are you struggling to sell your products at the correct price? Do you know what the credit balance of your customers are when visiting them?
There’s an increasing awareness of personal information privacy for everyday users of mobile apps. The more information they share, the more value they get from the app. But at what potential cost? In light of this reality, Skynamo introduced an option that turns off tracking.
How do field reps stay entertained in traffic or while travelling to a customer who’s an hour or more away? Do they tune into music or talk radio? Or, do they prefer listening to a podcast or getting lost in the plot of an audio book instead?
Field sales reps spend roughly 20% of their week on the road — and for many, that number is even higher. That’s at least one full day every week spent driving! But here’s the thing: drive time doesn’t have to be lost time.
With the right mindset and tools, your time on the road can boost sales productivity, strengthen customer relationships, and set you up for ongoing sales success. Here are six ways to make every minute on the road count.
Many salespeople focus only on customer meetings as the key to closing deals. But the truth is, what happens before, between, and after those meetings can be just as important.
Think about it:
Even one of these challenges can derail your day — and impact how you connect with your next customer. But with the right preparation and technology, those frustrations disappear.
For field sales professionals, your car is more than just transport — it’s your office on wheels. It’s the one place where you can:
With the right field sales app and tools designed for reps, your time on the road becomes productive, not wasted.
Your car can be your secret weapon for sales efficiency and professional growth. In the next section, we’ll explore five practical, proven ways to make your vehicle a productivity hub — one that helps you close more deals, reduce stress, and achieve real sales success.
Access to accurate field sales data is crucial to sales success. We explore various reasons why sales reps struggle to capture accurate data, offering a single solution to overcome these obstacles.
Almost 90% of sales reps say they have great customer relationships. Our surveys suggest they don’t spend enough time with customers to really benefit from those relationships.
Beliefs shape behaviour, including sales behaviour. See this visual summary of views that salespeople in the UK and South Africa hold on six beliefs about field sales and the sales industry.
Our recent research among field sales professionals in the UK and South Africa highlighted five situations in which sales reps are tempted to spin the truth when visiting prospects.
Over 40% of field sales professionals feel micromanaged by their managers, according to a recent survey. Catherine Naudé shares why she, despite resisting being micromanaged herself, wants her manager to track her whereabouts.
In a survey of over 400 field sales professionals we asked what they did during a typical week, concluding the time spent on admin could be better used on other sales activities.
Our recent survey of UK field sales representatives found that only 30% have access to mobile sales apps and the benefits they offer.
Successful field sales reps act as trusted consultants — guiding customers through buying decisions, providing accurate quotes, and submitting orders quickly and efficiently. Customer satisfaction depends on consistently delivering these services.
To do this effectively, sales reps need real-time access to accurate product, pricing, and stock information as well as customer data. These tools empower them to make informed decisions, close deals faster, and strengthen customer relationships.
However, our findings show that 70% of field sales reps still lack the mobile sales technology required to capture data efficiently and access the insights they need to perform at their best.
Many businesses expect salespeople to use paper-based or low-tech tools to capture and process field data. Many businesses use sophisticated accounting, ERP, and CRM systems, but these systems do not meet the specific needs of field sales teams. They overcomplicate the situation for reps. This is evident in the fact that nearly 40% of salespeople surveyed consider technology ‘more of a hindrance than a help’. Businesses capture, process, and store data in multiple systems that reps can’t easily access while spending most of their day on the road, away from the sales office.
The quality of information these systems deliver is ultimately dependent on how well data is captured in the field. Our survey shows that nearly 90% of salespeople don’t trust the data they themselves capture out in the field and this is largely due to using the wrong tools for the job.
The right technology must be mobile-first and field sales focused. It should have the ability to change the sales conversation and transform business practices in a manner that results in more face time with customers, increasing sales and cutting various costs in the process. All this while providing salespeople with the means to capture data accurately and access useful information easily.
Field sales reps require a single interface they can use to access the data and functionality they need to do their jobs well. Instead of jumping between various systems on their mobile device. In response to the many sales apps that simply offer mobile access to their software, Skynamo was developed specifically as an app for mobile devices. This means a superior experience for mobile users and access to all functionality – even offline.
‘Our reps have all the information they need at their fingertips because of Skynamo’s mobile app. They are able to answer questions more accurately and make more informed suggestions to customers.’
– Lisa Joao Campbell, Interstat Stationery sales manager