L&G Tools

From manual admin to automated flow: How L&G Tools empowered their sales team with Skynamo 

The leading supplier of tools and hardware to national chain stores and customers across South Africa had the same challenges as many of our customers. Sales teams constantly on the road, so many tasks still done manually, and an admin overload. 

We spoke with Calsi Lumsden, Digital Marketing and E-commerce Manager at L&G Tools, about how Skynamo changed things when they brought us on board.  

Life before Skynamo

Before Skynamo's Fields Sales App, the L&G Tool team was drowning in admin.

"There was a lot of administration"

says Calsi Lumsden, Digital Marketing and E-Commerce Manager at L&G Tools

For a team spending most of its time on the road, that admin load didn't fit the pace of the job. It didn't tie in with their fast-track days, and it pulled focus away from selling. Skynamo changed that. 

“Everything is automated and sales and marketing flow together”.

Working well for everyone

L&G Tools recently started making use of the newest developments in Skynamo, and the impact showed up quickly where it matters most, in the field. "It's made the reps' days easier in terms of achieving all their goals," says Calsi. When the tools match the way reps work, hitting targets gets a whole lot simpler. The key, according to Calsi, is that it just works for people. "It's understandable, it's user friendly." That ease of use is what keeps the sales flow moving smoothly.

We've got your back

Good software is one thing. A good partner is another. "Working with the Skynamo team has been a positive experience," says Calsi. "They're hands on. They make the changes feel easier for the team as a whole." That kind of support matters when you're rolling out change across a busy sales operation. It's the difference between a tool people tolerate and one they genuinely adopt. 

For L&G Tools, this is about more than software. "At L&G Tools, we pride ourselves in delivering exceptional customer service to our customers while continuously finding ways to improve our operations," says Calsi. "Skynamo has become an important part of that journey, helping us empower our sales team."

For a business built on service and driven by continuous improvement, Skynamo keeps field sales automated, connected, and ready for the road ahead.