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Thought Leadership

How to stop your sales IP from walking out the door

View original article here For multiple South African businesses, sales representatives are the lifeblood of business growth – even business survival in a turbulent economy. As if business isn’t tough enough right now, especially in the manufacturing, wholesale and distribution sectors, business leaders and sales directors face a hidden but costly risk: the economic loss to the business when valuable sales employees leave, taking vital intellectual property (IP) with them. Businesses lose years of accumulated intellectual property and customer knowledge when experienced staff leave. According to Remchannel’s Salary
Thought Leadership

Embedded AI proves how the local sales productivity gap can be bridged

The true sweet spot for technology in SA doesn’t lie in replacing human touchpoints, rather it is optimising real-time intelligence JOHANNESBURG — While local businesses no doubt welcome the significant diesel price relief announced for June 2026, the broader reality of shifting fuel levies and road-freight dependency means that optimising transport costs remains a matter of survival for organisations. As such local businesses have adopted a defensive posture meaning they can’t copy-and-paste global sales strategies. The government reduced the diesel levy relief by R1.50, which meant that R1.96 per litre was added
Thought Leadership

South African field sales teams need liberation, not just supervision

Speak to anyone who has experience in the South African field sales environment, whether they’re serving importers, manufacturers, wholesalers, or distributors, and they’ll agree that there’s still a legendary piece of technology being used in the market: the back of a cigarette box. Laugh if you will, but it’s still where many orders are scribbled, and terms are hashed out. The box is usually photographed and then sent via WhatsApp to field sales reps who hurriedly forward it to the admin office. Enter the silent tax levied on businesses: the cost of transactional friction. Mistakes creep in, orders are botched,
Thought Leadership

Ditching WhatsApp and Excel: How a mobile app delivers field transparency for SA sales directors

View original article here South Africa’s wholesale, manufacturing and distribution sectors are a crucial part of the real economy, affecting industries as diverse as automotive spares to medical or IT equipment. These sectors move goods from importers and producers to retailers, farmers, construction sites and SMEs across the country. Yet, despite these sectors being critical to the pulse of the country’s economy, many sales directors are still managing field sales teams through things such as WhatsApp groups, offline Excel spreadsheets and emailed price lists. This isn’t a minor inconvenience; it is a structural
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