Latest insights

Spending too little on business travel and not enjoying enough face-time with customers are likely to cost your business in the long run. Tightening travel budgets to cut costs isn’t an unusual reaction to ongoing economic pressures. With so many brilliant online platforms and collaboration tools available, it’s no surprise that people turn to the web and video conferencing to conduct business instead. And yet, as a recent global

A staggering 89% of field sales reps interviewed shared that they don’t trust the data they themselves record during customer visits and process into their company’s reporting system. We uncover various reasons for this self-sabotage. How are sales reps sabotaging their own selling efforts? It’s impossible to deliver a quality service

Sales teams operate according to a rhythm of gathering and scattering. Gathering to discuss things and scattering to do stuff. Herein lies the difficult challenge of managing a team to facilitate creativity and productivity. When do you gather? How often do you gather? Who gathers and who scatters? Creativity depends on the quality of the conversation Whether team gatherings are collaborative and stimulate creativity or not, depend largely on the kinds of conversations you have when you have

Product returns can be prevented and too often have a totally unnecessary impact on your profit margins. Consider these 7 ways to reduce the number of products making their way back to your warehouses, even before you sell them. Almost 1 in 3 products bought online will be returned while a recent study

Skynamo has big dreams – ones that stretch far beyond the borders of South Africa. After opening our UK office in 2017, we are now planning our move to the States so a few of us went to ‘Murica to explore how realistic our dreams are. What we discovered was both sobering and exhilarating, and quite tasty! Go Big. Or Go Home. America is big. That probably sounds a bit trite. But seriously, it’s vastness is on a scale that most South Africans can’t quite comprehend. We had a meeting with the city of Dallas Fort

As AI becomes a more everyday part of business, questions arise around its consequences for sales jobs. The good news is that, while the salesperson of the future will look rather different, their role will not become obsolete. The fastest growing skill on LinkedIn When 200 of LinkedIn’s Top Voices were asked about their Big Idea for 2019, one in

Key Performance Indicators (KPIs) provide your business with a measure of how well it’s tracking against its strategic objectives. They are important but can be damaging to business success if not properly managed. Here are key features and benefits to look for in a KPI management software solution. What are KPIs and what is KPI management? Key Performance Indicators (KPIs) are performance measures, set up in terms of your key business objectives. KPIs are those metrics that signal

Millennials’ buying decisions and workplace values will no longer be the dominant forces shaping business strategies. There are new kids on the block. Gen Z looks beyond instant gratifications and ‘dream jobs’ to stability and loyalty. Gen Z’s fascinating buying habits Looking at the Big Ideas that are shaping 2019 and beyond, business analyst

We live in a tech savvy society in which people recognise and embrace the many benefits of mobile apps and devices and yet, the sales industry remains an exception. We look at reasons for tech resistance in the sales industry and how our sales technology is changing perceptions. Technology is everywhere and embraced by everyone A good story is one in which we see our own story. It has relatable characters through which we feel seen and

Professionalism in a team environment requires more than commonly expected behaviours, etiquette and mannerisms. We heard from a few customers how our mobile sales app helps them deliver a consistently professional service because of greater transparency, better communication and increased collaboration.