Experts rely on open-ended questions to provide expert advice. Salespeople looking to provide potential customers with expert product or service advice can use the same technique to increase trust and close deals.
While most sales reps using GPS tracking apps tell of their many benefits, some remain concerned that it’s simply used as ‘policing tools’ by their managers. There’s a simple reason for this suspicion.
A staggering 89% of field sales reps interviewed shared that they don’t trust the data they themselves record during customer visits and process into their company’s reporting system. We uncover various reasons for this self-sabotage.
Sales teams operate according to a rhythm of gathering and scattering. Gathering to discuss things and scattering to do stuff. Herein lies the difficult challenge of managing a team to facilitate creativity and productivity. When do you gather? How often do you gather? Who gathers and who scatters?
Product returns can be prevented and too often have a totally unnecessary impact on your profit margins. Consider these 7 ways to reduce the number of products making their way back to your warehouses, even before you sell them.
Key Performance Indicators (KPIs) provide your business with a measure of how well it’s tracking against its strategic objectives. They are important but can be damaging to business success if not properly managed. Here are key features and benefits to look for in a KPI management software solution.
Millennials’ buying decisions and workplace values will no longer be the dominant forces shaping business strategies. There are new kids on the block. Gen Z looks beyond instant gratifications and ‘dream jobs’ to stability and loyalty.
Professionalism in a team environment requires more than commonly expected behaviours, etiquette and mannerisms. We heard from a few customers how our mobile sales app helps them deliver a consistently professional service because of greater transparency, better communication and increased collaboration.
Part of the commitment to deliver an excellent service and setting high personal standards as a salesperson, is occasionally missing the mark. Great sales reps understand that apologising effectively is part of great service delivery and go out of their way to do so sincerely.
Sales reps are often expected to do wonders with new sales tech without easy access to regular product training. Skynamo’s Online user training portal, Skynamo Academy, provides easy access to great training material.
Busyness, burnout and anxiety have been recognised problems since the industrial age and have now been sent into overdrive by the digital revolution. We consider 7 ways to ‘actively rest’ your way to greater productivity.
Economic pressures, tightening budgets and political uncertainty are current realities. And yet, you can realistically aspire to grow year-on-year sales by acknowledging unchanging truths and being willing to do the basics well.