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In an increasingly mobile and virtual business environment, it has never been more important than now to be in close contact with all the functions of your business, individual employees and your customers. This year has seen several major technological mega-trends. These include mobility, big data, bring your own device (BYOD), and internet of things (IoT). All these trends illustrate how technology has infiltrated every aspect of daily business. This has had, and will continue to have, a massive impact on your business in 2015. Overall, this is a good thing. Mobility and BYOD means increased efficiency and

The importance of adopting new technologies in business has significantly increased in the past decade. Today, however, technology is still believed, by some, to be the cause of diminishing customer relationships. A popular argument is that hiding behind screens – be it computer, smartphone or otherwise – are causing relationships to become less intimate. Customer relationships are extremely important to enterprises, as these create value for both parties involved and therefore it is vital to make use of modern tools to maintain and build on such relationships. Here is how to strengthen relationships and how the use

Every day, we are bombarded with false promises and claims. We receive SMSes about 0% interest loans and masses of spam mail about our Irish lottery winnings worth millions of pounds. It’s no wonder people switch off when they hear about the “next big thing that will change your life”. We all know that, from experience, there are no shortcuts in life – and if it sounds too good to be true, then it probably is. That said, our naturally honed cynicism and willful avoidance could cause us to miss out on something that could be a real game-changer in our lives. Whether we like it or not, technology will continue to

There are few things more tedious than sitting through a bad sales pitch. Humanity has not yet evolved past the need for an emotional connection, and therefore when confronted with a robotic run-down of a product’s features, we become inevitably bored and disinterested, no matter how amazing the product may be. So, how powerful is it to be passionate about sales? The sales management field has developed in incredible leaps. With powerful sales management apps it is now possible to not only effectively manage your sales force, but to have a wealth of useful information at your fingertips to drive your decisions.

When talking about the “modern office”, it is important to note that the term encompasses far more than the latest PC, having generators and UPS systems to combat the semi-regular power cuts, or having all your data synched to the cloud. The modern office extends far beyond the physical boundaries of your headquarters, into the daily movements of your employees. This has become especially pronounced in businesses that employ sales forces. Sales teams have to be connected to the office more and more. It is not enough anymore to make a phone call and wait for someone to search through hundreds of files for the

Sales is a tough game. It takes a lot to motivate yourself to get out there every day and to make sales, and to remain competitive in such a rapidly changing business landscape. On the one side you are fighting off the competition that encroach on your territory, while on the other you are confronted by increasingly fickle consumers, who are always right. I have therefore decided to compile a list of the top 5 tips I have learnt from high-performing salespeople to help you make 2015 your year for sales. Although some may seem obvious, it is still surprising how often these simple tips are forgotten and how much of a

Making sales has never been as knowledge-driven as it is now. With the advent of big data, effective data capturing technology and the increasing sophistication of sales management systems, useful information is literally just a click away. So why do many organisations still struggle? Although this is a complex problem with no single answer, I believe there are a few key points which have significant impacts on the effectiveness of sales. These can easily be addressed by making good use of data. Decide what is important Having access to large amounts of data can be as precious as it can be useless. Call logs, time

Throughout the year you must have heard these terms repeatedly mentioned, and for good reason. The mobility, BYOD and big data trends have reshaped the business landscape, and will continue to do so. With this year drawing swiftly to a close, here is what to expect in the new year, with tips on how to approach it: Mobility Mobility in the workplace has prolifically increased. Data is often stored across several devices which each seem to perform different functions. Smartphones, iPods, tablets, laptops and desktop computers all contribute to creating a significant challenge for collecting fragmented data. Cloud