Latest insights

Our latest product improvement opens up exciting opportunities to improve conversations and strengthen relationships with customers. “What do you mean? You’ve had contacts all along…” Yes, indeed! In fact, you could add any field in our custom fields as a contact field. This was how it worked before… Contact 1 Name, Contact 1 Email, Contact Phone 1, Contact Name 2… and so on… Custom fields are really flexible and allowed us to do some clever categorisations of customers like tiers, grouping and filtering on routes, status, etc. It even helped us to remember the birthdays or things like licence expiry dates, but there

Learn the story behind our unicorn mascot, Skyler. Born on February 28, 2018, at the Rare Bear Project in Johannesburg, South Africa, Skyler’s life goal is to use technology to change the sales conversation and in turn empower sales managers to become coaches and sales reps to become consultants. In her off-time, Skyler likes being cuddled, drinking fine coffee and flying. Skyler the world traveller When she isn’t looking at new ways to improve our app and, in turn, help our customers, Skyler is jet setting to sign on new customers and partners. With plans to further expand globally, you’ll soon be seeing Skyler

Is it possible for sales professionals to find a balance between family and career? As the modern workplace is being reshaped, sales mobility apps are helping sales reps and their managers overcome the career vs family dilemma. How often do you wrestle with the career vs family question? “I believe that my highest priority is my family and my second-highest priority is my job, but if I didn’t have a good-paying job I wouldn’t be able to support my family.” -Morgan, a 37-year old mid-level employee. Morgan is here sharing his dilemma with Liz Ryan, founder of Human Workplace, a global movement to reinvent work for

Trust is complex and exists at many levels. One of our blog readers, Rob, responded to our ‘instant trust’ piece with an email that was so good, we invited him to write for us to discuss cultivating confidence in business relationships. He asserts that while trust is recognised as core to all we do, it is important to realise that it is easily broken and difficult to restore. We must guard it carefully. Cultivating and sustaining trust is central to Skynamo’s passion for changing the sales conversation. Trust is core Trust, as in all constructive relationships, is a foundational requirement in business. It is complex

Sales teams are enjoying similar benefits to sport teams as they embrace GPS technology. Recognising the positive impact it has on their team culture and sales success. The sporting world has embraced GPS tracking GPS technology has been adopted by a variety of sports with profoundly positive effects on team performance and player well-being. The accurate measuring and tracking of player movement throughout the game, enables coaches and medical staff to manage and coach players optimally. GPS was first used by Aussie Rules Football as early as 2004. It has since spread to other sports such as Rugby and the NFL and

Learn how Skynamo technology helped companies enjoy more face-time with customers, increasing sales and cutting various costs in the process. Companies worldwide are experiencing economic pressures and are tightening travel budgets to cut costs. Executives are turning to the telephone, the web and video conferencing to conduct business. However, according to a global Harvard Business Review survey, travelling to meet in person with key clients, partners and employees remains essential for selling new business as well as building and maintaining long-term relationships. The use of digital communication like video

Various studies highlight the very costly and often totally unnecessary impact product returns have on businesses. We consider 10 ways you can reduce the number of products making their way back to your warehouses. One recent study found that 1 in 3 products purchased online will be returned while another study suggests that up to 95% of returned goods had nothing wrong with them. Producers and distributors delivering goods to existing customers often face similar challenges. You can empower your customers to buy better. Provide your customers with clear, updated information about your products and they’ll buy from

There is an ongoing debate about whether humanity or technology is more crucial to the future flourishing of businesses. And with that, the question of whether sales jobs will become obsolete. From the one corner we hear The Future of Sales Is Artificial Intelligence along with an explanation for Why Many Sales Jobs Will Become Obsolete. But across the room arguments ring equally loudly explaining Why AI Won’t Replace Your Salespeople Anytime Soon and Why The Future Of Sales Is PEOPLE Not Technology. When we listen more carefully to what is being said, however, it is reasonable to conclude: The Future of Sales is

Podcasts offer direct access to daily conversations between some of the sharpest minds in the business world. Here we list 12 podcasts regularly sharing first-hand accounts from leading salespeople, business owners, entrepreneurs and marketers. In an earlier post we listed lifelong learning as one of the 10 habits successful salespeople incorporate into their daily routines. Learning is about staying on top of your game and knowing how to respond to new challenges and opportunities in a fast-changing industry. Challenges do not only come from competitors, but also from potential customers. People are generally more

Disrupt Africa shares about our CEO’s selection as an Endeavor Entrepreneur and although South Africa remains our core focus, we are looking at expanding internationally. South African startup Skynamo, which has developed field sales management software and a mobile sales app, has expanded to the United Kingdom (UK) and is planning a push in the United States (US) early next year. Formed in 2012, Skynamo is used by representatives and their managers to improve insights into field sales activity, reduce administration, and create coaching opportunities that lead to higher sales. Its cloud-based app is used by over