Latest insights

More than a third of surveyed field sales reps feel that work pressure negatively affects their mental health. We look at some causal factors, impact on business and what a culture that supports mental health requires. What do we mean by ‘mental health’? Mental health involves our emotional, psychological and social well-being. It’s influenced by various factors that affect our

How helpful are business email sign-offs in generating a response? We’re considering a few examples of email endings that are great conversation starters. Good day. Kind regards. Stay well. Best. Cheers. Keep on rockin’! Is there best practice when it comes to signing off emails? Since I first began writing emails to prospective and current customers, I’ve been paying more attention

What keeps sales reps from becoming trusted consultants, despite clear intentions to do so? Research suggests it involves a ‘transactional’ culture, and that sales managers are responsible for changing that within their sales team. Consultative intentions pave the road to transactional selling. Most organisations get it. Putting customer needs and objectives before revenue quotas is more likely to bring in sales and forge lasting relationships with customers. Positioning yourself as an

We tend to avoid cleaning our electronic devices because we’re not sure how best to do it. What do we do when something spills on a device or keyboard? Here are a few tips and tools to consider when you decide to clean your mobile devices. Is it necessary to regularly clean mobile and other devices? It’s a fact that most of us prefer to ignore. Our mobile devices accumulate dirt and grime during everyday use, and can do with the occasional (well, OK, regular!) cleaning. We take great care to

Does Better Technology Really Mean More Sales? Does better technology actually lead to better sales results? According to field sales professionals in the UK and South Africa, the answer is a clear yes. When asked how mobile sales apps support their selling efforts, they identified the top five ways technology helps drive sales success. Why Some Sales Professionals Still Resist Technology Many discussions around

Is there an optimal amount of hours a field sales rep should work per week? Does it depend on the industry they serve? Here’s the amount of hours we found field sales reps work per industry. What is the optimal number of working hours to put in during a week? Companies in some parts of the world and in some industries are increasingly testing the effect of shorter work weeks on employees’ productivity and their overall sense of

Many of your product ranges are very similar but uniquely

Are you losing out on sales due to stock problems at your customers? What products aren’t selling like they should be? Are you struggling to sell your products at the correct price? Do you know what the credit balance of your customers are when visiting them? These problems can be addressed by your field sales team when you integrate Skynamo

There’s an increasing awareness of personal information privacy for everyday users of mobile apps. The more information they share, the more value they get from the app. But at what potential cost? In light of this reality, Skynamo introduced an option that turns off tracking. In an age where we are all more aware of the security of our personal information, we are a lot more conscious of what we share with apps on our devices. Many

How do field reps stay entertained in traffic or while travelling to a customer who’s an hour or more away? Do they tune into music or talk radio? Or, do they prefer listening to a podcast or getting lost in the plot of an audio book instead? We mentioned that a sales rep’s car is probably the most important