Latest insights

Part of the commitment to deliver an excellent service and setting high personal standards as a salesperson, is occasionally missing the mark. Great sales reps understand that apologising effectively is part of great service delivery and go out of their way to do so sincerely. Honest mistakes Getting it wrong is inevitable. Whether it’s through a fault of your own or not, you will fail your customers. Relaying incorrect information, mixing up appointment dates or times, forgetting to notify someone about something important – these errors are all committed by brilliant salespeople and part of healthy customer

Sales reps are often expected to do wonders with new sales tech without easy access to regular product training. Skynamo’s Online user training portal, Skynamo Academy, provides easy access to great training material. Tech training is key to sales success Recent research reveals that over one-third of sales reps believe sales technology hinders rather than helps their performance. Many of these reps still rely on outdated or “low-tech” tools that limit their success, even though modern, proven sales solutions are readily available. In our recent article on overcoming sales team resistance to new technology, we

Selling Power shares Brian Howe‘s, our UK Alliances Director, guest article on: ‘Field Sales Is Your Untapped Channel Opportunity’. In today’s era of cloud computing, mobile Internet, smart devices, and modern sales methodologies, you’d expect salespeople to be better equipped than ever to sell more. Unfortunately, that’s not the reality. Field sales reps, who spend most of their day on the road, remain underserved by sales technology. Many still lack access to the mobile tools and integrated systems that could help them sell more efficiently and effectively. This gap presents a major opportunity for systems

Busyness, burnout and anxiety have been recognised problems since the industrial age and have now been sent into overdrive by the digital revolution. We consider 7 ways to ‘actively rest’ your way to greater productivity. 1. Hobbies 2. Exercise 3. Mindfulness 4. Solitude 5. Sleep 6. Reading 7. Sabbaticals The digital age and the need for rest Maybe you’ve just shaken off end-of-year fatigue and stepped back into the office with renewed energy. Only to find that tiredness is already setting in again after a few weeks back at work, or you’re now nearing year’s end. In our attempts to be more productive, we tend to opt

Economic pressures, tightening budgets and political uncertainty are current realities. And yet, you can realistically aspire to grow year-on-year sales by acknowledging unchanging truths and being willing to do the basics well. Regardless of the various pressures we deal with, the fact remains that customers need things, services and experiences, and if you offer these best you will have much to celebrate by next Christmas. The question isn’t “Is there opportunity?” but “Am I willing to do what it takes to meet that opportunity?” Here are 5 simple ways to remain competitive and grow your business in the year ahead:

Research shows that 9 out of 10 sales reps do not trust data captured and compiled by themselves in the field, but mobile solutions now guarantee accurate data, boosting their sales efforts Sales reps sabotage their own selling efforts Let’s start with the numbers. According to research we recently conducted in the UK, a staggering 89% of field sales reps shared that the data they themselves record in notes during customer visits, meeting reports and their company’s CRM system, is inaccurate. The same research revealed that nearly a third (28%) don’t trust their company’s customer data and almost half (47%) of these

Skynamo joins Acumatica’s Independent Software Vendor network to give sales reps the ability to check customer and product data and submit orders from the field. 9 JANUARY 2018, CAPE TOWN, SOUTH AFRICA – Acumatica, the world’s fastest growing cloud ERP company, and Skynamo, a leading provider of cloud-based field sales management and mobile sales solutions, have partnered to enable customers to bridge the gap between field sales reps and ERP software. This provides sales teams with more accurate information about products, customers and inventory, as well as the ability to easily capture and submit customer

MarTech Prediction Series interviews Julian Diaz, CMO at Skynamo, about his predictions on the role of CMO’s and closing the gap between Sales-Marketing functions. A glimpse at the Prediction Series article: Marketing has been changing significantly over the past 10 years from a marketing-centric approach of interruptive ads, cold calls, and direct mail to a customer-centric approach where we become visible and appreciated during people’s research stage by providing them with content that will help them in their buying process. This requires shifting resources from traditional outbound marketing activities to inbound

We are obsessed with mobile apps that makes our lives better. So, whenever we’re not going around telling people about Skynamo’s brilliant mobile sales app and how it’s changing the sales conversation, we’re discussing other apps that help us find our way around (literally), practice our hobbies, or simply tick off our daily to-do’s. We asked our team to think about everyday apps they would miss the most if they no longer had access to them. Here are 12 apps that came to mind: 1. MyFitnessPal MyFitnessPal helps you take control of your health goals. It operates along the idea that “fitness starts with what you eat”,

Salespeople are the point of contact between a business and its customers. The crucial role they play is certainly worth celebrating, but we should also ask how we can help them celebrate sales success more often On this National Salesperson Day, 14 December 2018, Skynamo wants to give more than a shout out to the salesmen and saleswomen who represent their companies out in the field. We want to acknowledge the crucial role salespeople play in the life of any business. In doing so, we also want to address some common obstacles salespeople encounter in the field. What we’re asking today is, why is it important to