Welcome to Skynamo Team Edition!

We know using a new technology might be a bit overwhelming, so we’ve put together some points to help you get started!

We have broken down what you need to know and do into three simple steps:

Online Training - Sales App For Managers

Step 1: Training

We have found that a solid training foundation really maximises the benefit you can get from Skynamo!

We have two options available for training:

Online Training - Sales App For Managers

Facilitated Training

For live training, please click here.

Online Training

Email training@skynamo.com to get personalised credentials to use Skynamo's self-learning portal.

Online Training - Sales App For Managers
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Step 2: Setting things up

Skynamo is a comprehensive solution, so there are a few technical nuances with imports.

All import templates can be found here.

We suggest taking the following steps to make things work just right:

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Configure your Instance

You can watch this video on How to configure your instance.

OR You can click here read the article.

Adding Users

You can watch this video on How to add a user.

OR You can click here to read the article.

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Importing your data

This is the tricky one! There are one of two general paths: Integration or Manual Data Imports.

If you have Xero or Sage One, please look at the instructions found for
Sage One and for Xero.

OR For importing all your other data, here are some useful links:

How to import data

Import Templates

Set up Reports

Skynamo has a lot of basic reporting that provides powerful insights into your business!

So, click here for a list of recommended reports, and how to set them up!

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Online Training - Sales App For Managers

Step 3: Getting Help

Below are a few FAQs, but if you are stuck on a particular problem, please feel free to browse our Help Centre, or submit a request* and one of our friendly support team members will happily assist you.

We hope you enjoy Skynamo and get to love it as much as we do!

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Which devices are compliant with Skynamo?

Please ensure that the device you use for Skynamo meets our minimum requirements.

Where is the best place to find useful Skynamo info?

On our Skynamo Help Center page!
If you want to learn more about the app, have any questions or are experiencing any issues - you can search through our online library here.

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When will you be billed?

Please note that invoicing will commence on our next month’s billing cycle.

*To help us assist you more effectively, see this article prior to sending Support requests