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Why experts ask open-ended questions and why salespeople should, too

Experts rely on open-ended questions to provide expert advice. Salespeople looking to provide potential customers with expert product or service advice can use the same technique to increase trust and close deals. Among the 12 best pieces of sales advice from Team Skynamo was Alliances Director Brian Howe’s advice to

12 best pieces of sales advice from Team Skynamo

What is the number one piece of sales advice you’d give someone? Ever wished you received more regular advice as an inexperienced salesperson? We asked members of Skynamo’s business development team to share their best advice with readers. In 10 habits successful sales reps incorporate into their daily routines we suggested that field sales outcomes are connected to personal habits acquired over time rather than shotgun approaches.

The simple reason some sales teams fail to benefit from GPS tracking apps

While most sales reps using GPS tracking apps tell of their many benefits, some remain concerned that it’s simply used as ‘policing tools’ by their managers. There’s a simple reason for this suspicion. GPS tracking apps improve the sales

It’s not too late for your sales team to go mobile

Discussions about the urgency to adapt to a mobile sales team environment is nothing new. The idea that businesses who haven’t yet adopted mobile sales solutions will look on as their competitors thrive, is a scary one. But it’s certainly not too late (or complicated) to go mobile.

Is your company spending too little on business travel?

Spending too little on business travel and not enjoying enough face-time with customers are likely to cost your business in the long run. Tightening travel budgets to cut costs isn’t an unusual reaction to ongoing economic pressures. With so many brilliant online platforms and collaboration tools available, it’s no surprise that people turn to the web and video conferencing to conduct business instead. And yet, as a recent global

Survey: too many sales reps are sabotaging their own selling efforts

A staggering 89% of field sales reps interviewed shared that they don’t trust the data they themselves record during customer visits and process into their company’s reporting system. We uncover various reasons for this self-sabotage. How are sales reps sabotaging their own selling efforts? It’s impossible to deliver a quality service

Are too many meetings killing your sales team’s creativity?

Sales teams operate according to a rhythm of gathering and scattering. Gathering to discuss things and scattering to do stuff. Herein lies the difficult challenge of managing a team to facilitate creativity and productivity. When do you gather? How often do you gather? Who gathers and who scatters? Creativity depends on the quality of the conversation Whether team gatherings are collaborative and stimulate creativity or not, depend largely on the kinds of conversations you have when you have
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7 ways to stop product returns before they happen

Product returns can be prevented and too often have a totally unnecessary impact on your profit margins. Consider these 7 ways to reduce the number of products making their way back to your warehouses, even before you sell them. Almost 1 in 3 products bought online will be returned while a recent study
Skynamo news (press releases)

American Dreaming: Notes from Skynamo’s visit to the USA

Skynamo has big dreams – ones that stretch far beyond the borders of South Africa. After opening our UK office in 2017, we are now planning our move to the States so a few of us went to ‘Murica to explore how realistic our dreams are. What we discovered was both sobering and exhilarating, and quite tasty! Go Big. Or Go Home. America is big. That probably sounds a bit trite. But seriously, it’s vastness is on a scale that most South Africans can’t quite comprehend. We had a meeting with the city of Dallas Fort

What will the presence of AI ‘in every industry and every job’ mean for sales?

As AI becomes a more everyday part of business, questions arise around its consequences for sales jobs. The good news is that, while the salesperson of the future will look rather different, their role will not become obsolete. The fastest growing skill on LinkedIn When 200 of LinkedIn’s Top Voices were asked about their Big Idea for 2019, one in
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