Tag: Be a better manager

What in the Mo is TOMO?

Primed to Perform and Total Motivation

Great question. We’d love to tell you. 

 

If there is one thing, this time of year, that we truly need “mo’” of… it’s motivation. With leave days loading and the blue skies calling us to ditch our desks, how does one motivate yourself, not to mention your team?  

 

Well, here is the thing about motivation, it’s layered. It is not as simple as incentivising with targets, or planning more pizza parties. Through unpacking the principles of Primed to Perform and Total Motivation (TOMO), our leadership team has come to recognise this multi-layeredness (or, mo’-ness) of motivation. 

 

Look for the Book 

Primed to Perform is a book by Neel Doshi and Lindsay McGregor and is a must read, not just for management teams, but individuals as well. Getting a greater understanding of what motivates us, is as beneficial to an individual as it is to an organisation. Tough to motivate others when we don’t quite understand what motivates ourselves, no?  

 

Well, this book, is a page turner for people from all the above categories. Once you start peeling back the layers of limiting beliefs around motivation, you can’t stop. At a very high level overview, the book unpacks the notion that there are both positive and negative motivators and essentially your Total Motivation (TOMO) is the net effect of these. Play, purpose and potential contribute to one’s motivation whilst economic pressure, emotional pressure and inertia detract from it.  

 

In the interest of keeping this piece, Mo’ business and less book club, we’ll focus more on what our team learnt through the process of unpacking TOMO. To learn mo’ about the motivator and the intricacies of the book… get yourself a copy! (It’s worth it)  

 

Mo’ about our team and TOMO  

 

The Mo’ you know, the Mo’ you grow, so our leadership team went through a 6-part training course on TOMO. And here are some of their key take outs: 

Firstly, from the point of view of our People Ops team on why they chose ToMo: 

The ideas are simple enough and they don’t use jargon that might make you feel stupid.  

 

So, we know the nature of work has changed right? And so should the world of work accordingly. We aren’t in the industrial revolution anymore and carrot and stick also doesn’t work anymore. And that’s what the book is about – you can’t motivate someone with only punishment or rewards anymore. The reason we brought it in is not only to have managers rethink how they think about their job and how they do it, but also be able to take these ideas to their teams and start influencing them. 

Linda Walters – People Ops Manager 

 

Secondly, a couple of highlights across our leadership team: 

 

ToMo is more than a number. It is the thinking behind what it means to be human and how humans are motivated. Understanding of human motivation has come a long way since the 70s. ToMo is a great way of understanding what drives motivation and reducing it all to a single number that can be measured. 

Sam Clarke – CEO 

 

 Often, we are so busy with the business of work and we forget what has an impact on our purpose and how this motivates us to be a better performing company. I’m paying much more attention on measuring this with my team, especially making sure we are all Playing at work. Trust is one of the biggest contributors in getting this element right. 

Brian Howe – General Manager UK 

 

Simply setting expectations of teams and individuals and then empowering them to organise themselves and determine how to get the work done actually gets the work done. 

Justin Marshall – Head of CX 

 

It is the first (simple) business framework that takes the people in the business, the full human experience, and align their goals with that of the business. 

Diederik Hattingh – Senior Development Manager 

 

Businesses make it or fail based on its people. Understanding what motivates people helps to motivate them.  

Wim Morris – Chief Operating Officer 

 

I really like the Primed to Perform framework as it gives a foundation and language for a high-performance culture that isn’t just “exceed your target or you’re fired”. It actually tells us what to do to have a healthy high performing team. Play as a motivator is my “favourite”, as often people don’t associate their day jobs with “Play”: something that is exciting and fun and fulfilling. This changes that narrative and tells you that you are going to better at your job if you actually find a way to “Play” in it. The fact that we have words for these important elements of ToMo has meant that we have started speaking the same language about the things we see in our business.  

Lizl Barnard – Chief of People 

 

 

To summarize all the above and why ToMo is Mo’ than you bargain for, a core nugget that stood out from the team’s feedback of ToMo was this :  

ToMo is finding the joy, meaning and reason in the work that you do.  

And frankly what pursuit is mo’ important than this? 

Mobile CRM for sales teams – Literally the only tool you need

Mobile CRM for sales teams

 

Anyone who says sales people are gifted at admin has never worked in sales. So why is sales so admin-heavy? Think about the call reports, sales forecasting, the in-field orders, and constant monthly reports. Enter mobile CRM for sales reps and managers — literally the only tool you’ll need. And, it’s changing the game for B2B companies.

We get it. It sounds ludicrous. One mobile CRM app and desktop solution that ticks all the boxes. But we have built Skynamo to do just that, because we come from sales. So, we’re going to talk about mobile CRM for sales teams from all angles.

  • As a sales manager, maybe you were promoted into your role because you’re really good at sales. Maybe you’ve just always loved sales and sales strategies. But, managing a team of field sales reps is an entirely different kettle of fish. You’re expected to juggle multiple reps, clients, and data, and all while keep track of performance and churn out never-ending reports.
  • For sales reps, the field can be a battlefield—packed with client meetings, follow-ups, and the constant pressure to hit targets.
  • And customers? They expect nothing less than immediate, accurate, and seamless service.

 

The sales struggle: A three-way perspective

Sales managers: The blind spot

Without real-time insights, as a sales manager you’re often in the dark about what’s happening in the field. Are your reps prioritising the right clients? Are they actually driving value in their meetings? How many deals are at risk because no one followed up? You can’t afford to guess, but you also can’t keep up with constant check-ins.

Sales reps: The time crunch

As sales reps, you’re drowning in admin. Between juggling meetings, entering data, and keeping up with product updates, there’s hardly any time left to focus on what matters—closing deals. And when you don’t have instant access to the latest customer info or stock levels, you’re forced to rely on memory, which is risky.

Customers: The frustration factor

Customers don’t care about internal chaos. They care about fast, accurate responses. They expect tailored solutions on the spot, and they won’t hesitate to turn to a competitor if they sense inefficiency.

Sound familiar? These are challenges nearly every B2B company faces. But here’s the good news: a mobile CRM can fix it all. Literally.

 

How a mobile CRM solves the problem

A sales mobility app and platform gives your team instant access to everything they need—anytime, anywhere. Let’s break down how it benefits each player in this sales triangle.

1. Sales managers: You get real-time control and visibility

Picture this: You know exactly where each sales rep is, which clients they’re meeting, and how productive they’ve been today—without having to call or email. Skynamo sales CRM gives you real-time visibility into their activity, so you can make decisions based on data, not assumptions.

 

Performance gaps? Spotted instantly. High-potential deals? Prioritised immediately. Your stress levels are a lot lower, and your job satisfaction hits the roof.

2. Sales reps: More selling, less yelling

Sales reps, Skynamo’s mobile CRM lets you leave the paperwork behind. No more scrambling to update spreadsheets after a long day on the road. No more being hounded for reports.

With just a few taps, you get automated reports, you can update client info, log meetings, and access the latest product details right from your phone.

That means less time on admin and more time doing what you do best—selling. And because you have everything they need at your fingertips, you show up to every meeting prepared and confident.

3. Customers: Instant satisfaction

When reps have access to real-time data, customers get real-time answers. No more, “Let me check on that and get back to you.” Sales reps can give accurate quotes, check stock, and resolve issues on the spot. It’s the kind of experience that builds trust and loyalty—and keeps your customers coming back.

 

The big wins of mobile CRM for salespeople

Here’s why investing in mobile CRM will give your sales team the upper hand.

  • Real-time, automated reporting: Stay on top of sales activity as it happens. You get live insights into who your reps are seeing, what they’re doing, and where deals are in the pipeline. For even more comprehensive, in-depth sales analysis, we have Skynamo RADAR.
  • Instant access to data: Reps can pull up customer info, product details, pricing, and even past interactions with a quick tap. No more digging through emails or relying on memory.
  • Boosted productivity: With less time spent on admin, reps can focus on what they’re paid to do—sell. They’ll hit more meetings and close more deals without the headache of manual data entry.
  • Stronger customer relationships: Armed with accurate, up-to-the-minute info, your reps can deliver a personalised, efficient service that leaves customers feeling valued and understood.
  • Accurate forecasting: The live data provided by mobile CRM allows you to spot trends, identify opportunities, and forecast with precision. No more guesswork, just solid insights.

Why Skynamo mobile CRM?

At Skynamo, we understand that B2B sales don’t happen in an office—they happen in the field. That’s why we’ve built a mobile CRM that’s designed specifically for sales reps on the move. Whether your reps are visiting clients, managing follow-ups, or closing deals, Skynamo gives your sales teams tools to work smarter, not harder.

 

For managers, it’s a window into the field without micromanaging. For reps, it’s a lifeline to stay organised and effective. And for customers? It’s the experience that keeps them coming back.

 

Ready to supercharge your sales with the best mobile CRM?

Give your reps the power of a mobile CRM and watch your sales soar. Let Skynamo show you how it’s done.

 

FAQs

What is field sales mobile CRM?

Field sales CRM – Skynamo – is a tool designed for B2B sales reps who work in the field. It gives them mobile access to customer data, inventory levels and prices, and allows them to manage relationships on the go. It helps streamline sales processes, boosts productivity, and gives managers real-time visibility into their team’s activities.

What is mobile CRM?

Mobile CRM is your CRM system optimised for smartphones and tablets. Skynamo mobile CRM gives reps instant access to customer data and tools wherever they are – it even works offline. It enables quick updates, seamless communication, and real-time access to vital sales info. With Mobile CRM, your team stays productive on the move, not tied to the office.

What is the best CRM system for sales?

The best CRM system for sales is Skynamo. It makes life easier for both managers and reps by offering real-time insights and reducing sales admin work. Built for field sales, it’s ideal because it can integrate with your ERP, and so give your reps mobile access to customer data, inventory data, and gives managers visibility to field sales activities.

What is CRM in sales?

CRM in sales is a system that tracks customer interactions, manages relationships, and ensures follow-ups are timely and accurate. It helps reps stay organised and gives managers visibility into sales activities. It’s essential for maintaining strong customer relationships and driving consistent sales growth.

 

How Technology Helps Women Today Be the Ultimate Multitaskers That They Are

How Technology Helps Women Today Be the Ultimate Multitaskers That They Are

Let’s face it: women are expected to do it all. And not just do it all, but do it all with a smile, while wearing multiple hats, and without breaking a sweat. You’re a sales manager, a sister, a mother, a friend, a homemaker, a sports enthusiast, and probably a few more things before your first cup of coffee kicks in. It’s impressive, it’s exhausting, and frankly, it’s borderline superhuman. But here’s the thing—no one, not even Wonder Woman, can do it all alone. Thankfully, technology is here to lend a helping hand, and make the impossible slightly more possible.

 

The Many Faces of Modern Womanhood

If you’re reading this, chances are you’ve got a daily to-do list that makes the average person break out in a cold sweat. In one day, you might be closing a deal, scheduling a dentist appointment, and planning a surprise birthday party—without forgetting to outline next year’s sales strategy and hit the gym. You’re essentially the CEO of your life, and you manage the different departments with precision.

The world has always expected a lot from women, but today’s demands are on another level. You’re not just keeping the home fires burning; you’re also expected to fan the flames of a thriving career, maintain friendships, and keep up with personal interests. Oh, and don’t forget to stay fit and drink enough water. The pressure is real, and it’s relentless. Thankfully, there’s tech to help you navigate this crazy maze without losing yourself in the madness.

 

When Nature Meets Technology: Womankind’s Secret Weapon

Sure, women have always been good at multitasking. It’s practically written into the genetic code. But let’s be honest—evolution didn’t prepare us for juggling Zoom calls, soccer practice, and meal prep, all while keeping up with the latest Netflix series.

Thankfully, we have access to so many bespoke tech tools that can boost our already impressive multitasking abilities and help us stay on top of our game.

With the right technology in your corner, it’s also doable. Tech tools are not just about convenience—they make it possible for you to manage the impossible and still have time for the things (and people) you love.

 

Let’s Talk Sales Tech: Skynamo – The Sales Manager’s Best Friend

In the sales world, being a manager is like spinning plates, except the plates are on fire and your to-do list is written in disappearing ink.

Where there’s good sales teams, there’s Skynamo. For sales managers, Skynamo keeps the wheels turning, saves you time, gives you clarity, and adds some serious horsepower under the hood.

With Skynamo, those mind-numbing admin tasks that drain your will to live and take hours to finish are taken care of. Think order processing, reporting, and route planning — automatically done — so you can focus on what really matters, like coaching your team or spending that extra hour with your family.

The platform’s real-time data analytics give you the clarity to make quick, informed decisions. And because Skynamo is mobile-friendly, you can stay connected and in control whether you’re at the office, on the road, or in line for your morning latte.

By making your sales processes more efficient, Skynamo isn’t just saving you time; it’s giving you back your peace of mind. That means more quality time with your kids, more attention to your team, and maybe, just maybe, a little time for yourself.

 

Let’s Talk Calendars: Organising Life’s Chaos

Outside the office, life is no less hectic. The good news? There’s an app for that. Need to organise a chaotic family schedule? Look no further than Cozi or Google Calendar. These tools are like having a personal assistant in your pocket, so that everyone’s on the same page and nothing is overlooked.

Trello or Asana are godsends when it comes to breaking down big projects—be it planning a family vacation or managing a home renovation—into manageable chunks. Set your deadlines, assign tasks, and watch your to-do list shrink with satisfying checkmarks.

 

Let’s Talk Friends and Fitness: Staying Connected, Staying Sane

Between work, family, and everything in between, staying connected with friends can feel like an impossible task. Thankfully, technology makes it easier to maintain those vital social bonds. Whether it’s a quick message, a shared meme, or a long-overdue video call, apps like WhatsApp, Facebook, and Zoom help keep friendships alive, even when time and distance threaten to get in the way.

For those who need a fitness fix, apps like Strava or MyFitnessPal are your personal trainers, workout buddies, and cheerleaders all rolled into one. These platforms not only help you stay on track with your fitness goals but also offer a much-needed outlet for stress relief and personal accomplishment.

 

Tech for Self-Care

Now, let’s talk about self-care—a concept that often feels like a luxury, but is actually a necessity. Meditation apps like Calm or Headspace help you carve out a few minutes of tranquillity in an otherwise chaotic day. Just a few moments of mindfulness can work wonders for your mental health, helping you recharge and tackle the next challenge with renewed energy.

And for the coffee enthusiasts out there, apps like Starbucks ensure that your caffeine fix is never far away. Because sometimes, the only thing standing between you and a complete meltdown is a perfectly brewed cup of coffee.

 

This Woman’s Month, Here’s More Power – and More Tech – to You

So, there you have it: a glimpse into how technology is helping women not just survive, but thrive in their multifaceted roles. Whether it’s organising your chaotic schedule, keeping you connected with loved ones, or giving you the tools to excel in your career, technology is the ultimate support system. It amplifies your natural multitasking abilities, making you the ultimate multitasker you were always meant to be.

As women continue to redefine success, platforms like Skynamo are here to support, guide, and empower them every step of the way. Because while being a superhero might seem impossible, with the right tech, it’s just another day at the office.

 

How to swipe left on sales fatigue and fall in love with selling again

How to swipe left on sales fatigue and fall in love with selling again

You’re just a salesperson, standing in front of a prospect… asking them to love your product.

 

It’s the romantic comedy of errors that can be the selling profession. See the thing is, selling and dating are a dynamic duo of similarities, that frankly we don’t talk enough about. So let’s unpack the parallels shall we?

Work Smarter – Holiday Edition: for the Ever-Busy Entrepreneur

how the ever-busy entrepreneur can work smarter this festive season

Let’s face it, taking a holiday often feels like a mythical concept, akin to spotting a unicorn in your backyard. You’re so deep in the trenches of your business that the idea of sipping cocktails on a beach seems like a plot from a 90’s romcom movie. But fear not, with a sprinkle of strategy and a dash of tech (hello, Skynamo!), you can actually take that December getaway without your business falling into anarchy.

Who’s Who in the Sales Zoo: A Guide for Wholesalers, Manufacturers, and Distributors

A Sales Guide for Wholesalers, Manufacturers, and Distributors

Sales in the B2B landscape can often feel like wandering through a zoo: each customer has their own unique attributes, environments, and needs. As wholesalers, manufacturers, and distributors, it’s crucial to not just feed these animals but to understand them. But fear not! With Skynamo RADAR, you have the perfect guide to help you not only understand but also profit from this diverse ecosystem.

“WhatsApp or What’s Up with that?”: Why chat apps aren’t cutting it for B2B sales management

Why chat apps aren’t cutting it for B2B sales management

Hey there, business buffs! Let’s face it, we’ve all been there: firing off a quick message to a team member on chat apps like WhatsApp, hoping they’ll remember that important client meeting or update the latest sales figures. But is “quick” always “quality”? Here’s a lowdown on why chat apps, as handy as they are, might just be the wrong tool for your B2B sales squad.

5 tips to create a positive sales accountability culture within your company

5 tips to create a positive sales accountability culture within your company

A sales manager’s ultimate goal is to get their entire sales team to deliver. When a sales accountability culture is introduced, it means everybody pitches in and pulls their weight. If the company plans to achieve its target, everybody from the junior salesperson to the senior sales executive does everything possible to deliver results.

However, more eager sales representatives may deploy less-than-savoury tactics to hit their numbers. This includes undercutting rivals by offering steep discounts, which can negatively affect the bottom line. Instead of helping, these measures can push the goal out of reach.

Manage sales team expectations with a structured productivity and accountability team plan

Manage sales team expectations with a structured productivity and accountability team plan

Sales is one of the most important divisions in any business. Even the greatest products will collect dust without adequate sales efforts. The better you can empower your sales team, the more inventory they can push. These soaring sales numbers begin with company leadership learning the ins and outs of managing sales team expectations.

Cosmetics ordering system: how a sound sales process helps you outshine the competition

Cosmetics ordering system: how a sound sales process helps you outshine the competition

When selling cosmetics online, accurate data and a customer-driven strategy are a must. A well-defined sales process can help raise your firm’s bottom line.

Breaking into the online beauty marketplace comes with a unique set of challenges. While the convenience of digital stores is always appealing, most cosmetics consumers are quite particular in their preferences. As a result, new industry players and start-ups face mounting odds of making it big. Without an established sales process, the journey can prove even more difficult.

Is your business seeing signs of a global recession? Here’s what you need to know

Is your business seeing signs of a global recession? Here’s what you need to know

Rising inflation, market volatility, increased unemployment, and shrinking GDP contribute to growing global recession fears. Unprepared businesses are especially worried, and with good reason.

If you’re unsure of how to handle the customer, labour, and financial challenges of recessions, you aren’t alone.

Let’s explore what a recession means, how to spot one, and how you can prepare to weather the storm.