The Covid-19 pandemic has dramatically changed the B2B sales and marketing space. Most B2B interactions have now moved online and field sales have taken a back seat. However, nothing can replace the value of motivated sales reps in the field, and if small businesses are the heart of a country’s economy, then field reps represent the legs that drive it forward.
The field sales terrain is a fierce battleground where reps vie for customers’ minds and money amid stiff competition. Despite the difficulties, face-to-face sales is an avenue that businesses cannot afford to overlook, with research showing that face-to-face interaction is 34 times more effective than interaction via email.
The news that Shopify was closing down Handshake Rep ordering app on 30 June this year may have shaken many businesses, but we have good news! Skynamo offers a Handshake Rep order alternative so that Handshake users can continue writing orders and selling in the field.
Lost internet connectivity should never mean your work comes to a halt. Your field sales reps should be able to continue entering orders, and customer information, and continue working productively while offline.
CRM and sales are pretty synonymous in most people’s minds, but that doesn’t mean that CRM and sales force automation are the same thing!
Looking for tips to help you build valuable customer relationships? Congratulations, you just found them! Find out how to keep your customers coming back.
12 ways you can prepare your business, your team and your customers to go back into the field safely and successfully in a post-lockdown trading environment.
Cloud-based integration between Acumatica ERP and the Skynamo outside sales platform means lower upfront costs, inclusion of outside sales teams into broader organizational structures, and simplified business growth.
Include your outside sales team into your company’s broader organizational ecosystem through integrating Skynamo outside sales software with Xero accounting software.
External factors that shape the economy aren’t under your control. Skynamo’s all-in-one field sales platform helps sales teams manage what they can control in a cost-effective manner.
The effects of a global business slowdown are evident around us and affecting most of our businesses at the moment. We’ve previously highlighted what sets industry leaders apart in the new normal business environment and what sales teams are doing to build trust in times of uncertainty. When we become too obsessed with ‘doing better’ or ‘increasing sales’, we often overlook creative ways to manage daily business operations in a cost-effective manner.
Our data highlights three factors that play a significant role in outside sales teams’ ability to visit their customers regularly, build trust, and improve their sales.
Is it true that more regular customer visits equal more sales for outside sales teams? A Harvard Business Review (HBR) survey done after the 2008 financial crisis indicated that business leaders understood healthy relationships to be crucial to sustainable business success, and that these relationships depend on face-time with customers.