Almost 90% of sales reps say they have great relationships with their customers. Our surveys suggest they don’t spend enough time with customers to really benefit from those relationships.
Tag: Be a better manager
Over 20% of rep-manager relationships struggle because of this – 2min read
Effective communication, or the lack thereof, is crucial to sales team synergy. Our recent surveys show that too many businesses still struggle to get this right. We highlight the three frictions that contribute to ineffective communication and how businesses are overcoming these.
This is why I want my sales manager to track me
Over 40% of field sales professionals feel micromanaged by their managers, according to a recent survey. Catherine Naudé shares why she, despite resisting being micromanaged herself, wants her manager to track her whereabouts.
If your sales team spends this much time on admin, it’s time to reconsider – 1min read
In a survey of over 400 field sales professionals we asked what they did during a typical week, concluding the time spent on admin could be better used on other sales activities.
Stop wondering whether it’s worth sharing your ideas in sales meetings – 3min read
Sharing ideas is a means by which you can model and participate in value creation in your sales team while growing your own competencies. Yet, some salespeople remain hesitant to share their ideas with others. Why is that?
The simple reason some sales teams fail to benefit from GPS tracking apps – 2min read
While most sales reps using GPS tracking apps tell of their many benefits, some remain concerned that it’s simply used as ‘policing tools’ by their managers. There’s a simple reason for this suspicion.
It’s not too late for your sales team to go mobile – 2min read
Discussions about the urgency to adapt to a mobile environment is nothing new. The idea that businesses who haven’t yet adopted mobile sales solutions will look on as their competitors thrive, is a scary one. But it’s certainly not too late (or complicated) to go mobile.
Are too many meetings killing your sales team’s creativity? – 3min read
Sales teams operate according to a rhythm of gathering and scattering. Gathering to discuss things and scattering to do stuff. Herein lies the difficult challenge of managing a team to facilitate creativity and productivity. When do you gather? How often do you gather? Who gathers and who scatters?
7 ways to stop product returns before they happen – 2min read
Product returns can be prevented and too often have a totally unnecessary impact on your profit margins. Consider these 7 ways to reduce the number of products making their way back to your warehouses, even before you sell them.
How to choose the right KPI Management Solution – 5min read
Key Performance Indicators (KPIs) provide your business with a measure of how well it’s tracking against its strategic objectives. They are important but can be damaging to business success if not properly managed. Here are key features and benefits to look for in a KPI management software solution.
What does sales professionalism look like? – 3min read
Professionalism in a team environment requires more than commonly expected behaviours, etiquette and mannerisms. We heard from a few customers how our mobile sales app helps them deliver a consistently professional service because of greater transparency, better communication and increased collaboration.
How to build a more creative sales team – 4min read
Attempts at better collaboration between team members, from the open plan office to enhanced digital connectedness, are not delivering the wished-for outcomes. Mobile technology is moving the sales environment in a positive direction.